1. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the payment instructions, and you’ll receive an order confirmation via email.
2. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.
3. How long does shipping take?
Shipping times vary depending on your location. Once your order is processed, you will receive a tracking number via email. Estimated delivery times will be provided at checkout.
4. Do you offer international shipping?
Yes! We ship worldwide. Shipping fees and delivery times vary based on the destination.
5. Can I modify or cancel my order after placing it?
If you need to make changes to your order, please contact us as soon as possible at [email protected]. We’ll do our best to accommodate your request before the order is processed.
6. What is your return and exchange policy?
We want you to love your purchase! If you’re not satisfied, you may return or exchange items within a specified period (please refer to our return policy for details). Items must be in their original condition. For returns, contact us at [email protected].
7. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can use it to check the status of your shipment.
8. What should I do if I receive a defective or incorrect item?
We’re sorry for the inconvenience! Please email us at [email protected] with your order details and a photo of the item, and we’ll assist you in resolving the issue.
9. How do I contact customer support?
For any inquiries, feel free to email us at [email protected]. Our team is happy to assist you!